Grab a go card today for cheap fares, easy transfers and convenient top-ups! Your StagecoachSmart card will remain valid in the Merseyside megarider+ zone if you currently buy (or top up) your bus ticket at stagecoachbus.com. We are continually developing the MetroSmart website and will be extending the range of tickets available and the self–serve options to enhance our service. When you have completed your online ticket purchase you will be sent an email confirmation. Things to remember: The first time you activate auto top-up, the money will be deducted from your credit or debit card immediately. Yes, one of the benefits of a smartcard is that you are able to buy a number of Solo tickets and store them on the card. This will be useful in particular for families. 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There is a £1 activation charge when you buy your new smartcard. At the start and end of each journey, place your SmartRider card over the picture of the card on a card reader on the bus, on the ferry or at the train station. Report a lost or stolen Opal card. Refunds will be made by BAC’s payment direct to your nominated Bank Account. If you travel often, buy consecutive days with a myki Pass. Use go card on all TransLink bus, train (including Airtrain), ferry and tram services in greater Brisbane, Ipswich, Sunshine Coast, and Gold Coast regions. Change the address linked to your Opal card. Your Solo ticket will be available to add to your smartcard generally within 24 hours of purchase. Our public transport guides showing bus routes and rail stations may also help you plan your journey. The minimum auto top-up amount is $20. I don’t currently have a MetroCard - how do I get one? Lines are open 7am - 8pm, Mondays to Fridays, 8am - 8pm, Saturdays, Sundays and Bank Holidays. Change the email address linked with your Opal card. If you are buying a smartcard for the first time you will receive a new MetroCard. Your tickets will be available to load to your card next time you board the bus. We do not currently offer an app. You can complete a ticket surrender form online, attach your MetroCard and post this to Merseytravel, PO Box 1976, Liverpool, L69 3HN or submit it in person to your nearest Merseytravel Centre. Simply follow the registration process and enter the last 8 digits of your Walrus smartcard number. Your top-up won't load onto your card until you touch on at a card reader. You can buy a smartcard and your first ticket at any PayPoint retailer, Merseytravel Centre, on board an Arriva or Stagecoach bus or at any rail station across the region. No, this is perhaps where the Walrus card currently falls down in comparison to other similar products. If you already have a Walrus card you will be able to continue to use it and benefit from the online features of the MetroSmart website until the card expires, at which point it will be replaced with a new MetroCard. You can also call us on 0800 ORBUS QT (0800 672 87 78). You don't need to top up your card before you travel or worry about running out of credit. But this won’t always be the case and plans are in motion to make it an online service in the future. You can also check the status of your ticket here to make sure that it has not expired. To get a concession you need to register your Bee Card and input your birthdate at www.beecard.co.nz. These only become active on first use. You can add any amount between $1 and $200. How do I get a receipt for proof of purchase? Arriva and Stagecoach can now issue Walrus cards on board the bus. Ferry - Ferry staff will ask you to show them your card and they will hand you a boarding pass. This will show the ticket type, price of your ticket and when your ticket will be available to collect. Once a smartcard has been registered to create an account, additional smartcards can be added to that same account. From Liverpool to London by train... in just seven minutes! The unhappy commuter took photos of the incident as it was taking place. We can help you register the card and load your concession at our offices located at Terrace Junction, Level 2, 1092 Frankton Road, Queenstown. At the moment this level of detail is unavailable but we are hoping to introduce this in future. Top up online now; Using a quick top up machine; Register or log-in to manage your myki and set auto top up; Find your nearest place to top up; myki Pass. You can also see the expiry date of the card itself, giving you time to buy a new MetroCard if necessary. Ste Rickards took these photos on a Stagecoach bus despite having his Walrus card and a valid receipt. You can read the Terms and Conditions here or visit www.merseytravel.gov.uk. We know you’ll have lots of questions about MetroCards and how to use the smart ticketing website so we’ve put some together here. Where can you get a Walrus card and load up tickets? Walrus cards will disappear from circulation over time. The tag on tag off bus card gives bus passengers cheaper fares in nine regions around New Zealand, including Otago. Login to your account Use your Opal card number (unregistered cards) About Opal Get an Opal card Check Opal balance Top up Opal fares and payments Transfer balance Block an Opal card Report lost or stolen Activate an Opal card You will then be able to register your smartcard and buy Adult Solo tickets online. Adelaide Metro brings the Adelaide Public Transport system together. The Walrus card is Merseyside’s smartcard for public transport across the region. It's not immediate. Simply follow the registration process and enter the last 8 digits of your Walrus smartcard number. For more information, visit Buy a myki and top up To coincide with the launch of the MetroCard Merseytravel has launched a website to allow you to register your Merseytravel smartcard and buy tickets online. Change the billing details for your Opal account. Or … Pay as you go fares and daily caps are the same as Oyster. If you have more than one Solo or Saveaway ticket on the smartcard, the bus driver will ask you which one you want to use when you first board the bus. After initially just offering Merseytravel tickets, last year saw the introduction of Arriva and Stagecoach tickets which can now be loaded on to Walrus cards. You could save money by using pay as you go. A beep and green light confirms a successful tag on or tag off. Top up your Oyster card or add Travelcards and Bus & Tram Passes. My card is not working on board the bus. Before the registration process you must read and accept the terms and conditions. Arriva and Stagecoach weekly adult and young persons’ tickets, which are also available on Walrus cards can be bought from bus drivers. Can I check when my ticket is due to expire? Refer to the list of regions on this page for places you can top up in your … There will be a delay in the information reaching the back office system, you should allow 24 hours for the card status to change from “pending” to “active”. Walrus covers travel on buses, trains and ferries, The Liverpool Echo's twice-daily email brings you the biggest stories - don't miss out. We have recently introduced MetroCard, a smartcard for public transport tickets. I bought a ticket at a Paypoint retailer/rail station/Merseytravel Centre – but it is not showing on my recent purchase history? You can unsubscribe at any time. If you plan to travel in less than 90 minutes: Top up your myki smartcard at a myki machine or Quick top up machine; Top up your Mobile myki using the Google Pay app. The two cards work in exactly the same way – they just look different. I have a Walrus card - do I need to change this to use the MetroSmart website? My usual bus allows me to top up my Go-Card, but this afternoon I tried to do the same on a Brisbane City Council bus. Ticket types for Category A and B paper tickets. No, you can register your Walrus card online. However you can get a visitors pack from the skybus terminal which gives you a myki, money pre-loaded onto the myki (enough for the trip into the city where you can then re-load) and discount vouchers and maps of public transport. Auckland Transport is responsible for Auckland's transport services (excluding state highways). You can buy your Category B paper ticket on the bus. We recommend you wait up to 60 minutes after … If you have not used your ticket and it is still within 3 months of the ticket purchase date we will refund a Solo. Bus - When you get on the bus, place your Walrus card against the payment symbol until it goes green - then on you go. Merseytravel and the region’s public transport operators say the plan is to “transform” the approach to ticket buying in the Liverpool City Region. We accept all major debit and credit cards displaying the Visa or MasterCard logo through our secure payment checkout. Please keep hold of this to help staff with any queries. You can purchase MyWay: from a recharge agent – there are over 40 across Canberra, issuing standard (adult), tertiary, concesion, and student MyWay cards. Your ticket will be checked and refund calculated. I have activated my ticket on board the bus – why does the status still show as “pending”? Please visit our journey planner for travel information and help in travelling around the Liverpool City Region. Station Commission begins journey towards a world class rail station for the Liverpool City Region, Ferry users reminded ahead of Seacombe ferry terminal closure for major refurbishment programme, Metro Mayor issues key advice for those travelling during the festive season, The Apprentice Travelcard for 19 – 24 year olds, Refunds, Returns, Compensation and Overcharging. For other ways to top up your card please visit the Transport website. Related information. You can also load your purchase onto your card on these bus services: Durham Park & Ride; Stanley Travel's 40, 40A, 40B; Local Link services in Redcar and Cleveland. How to top up your card. Similar to London’s Oyster card, it allows people to load up tickets for bus, train and ferry journeys onto one simple card and was introduced in 2014 with the aim of getting more people to use public transport. They sell their own weekly tickets, as well as the new 'Solo Day' ticket (valid on all buses across Merseyside). We have also launched MetroSmart, the smart ticketing website, where you can register your MetroCard or Walrus and add a range of adult Solo tickets. It is hoped the Walrus will make buying tickets more convenient and will simplify the system overall. The young person’s monthly solo bus pass is the latest product that can be loaded on to the Walrus card, which was first introduced to Merseyside in 2014. Closed on Christmas Day. The bus driver told me that they can't do it and don't have that facility and that I would have to go to a newsagent etc. You can register for an online account and link your smartcard & multiple other smartcards to a single account. The easiest way to maintain your Opal card balance is via the auto top up feature, which links your Opal card to a credit or debit card. Sometimes they’ll include recommendations for other related newsletters or services we offer. Adult/Young Person Solo day, weekly, 4-weekly and term time tickets are available online, Saveaway tickets are available from PayPoint retailers, Merseytravel Centres or rail stations. Tickets are available as full fare or … It’s a good idea to top up your Bee Card with funds in case you do want to travel outside of the SuperGold free travel hours. No, you can register your Walrus card online. Using a simple interface, cards can be read into a wallet to be written or emulated later. Hold it flat against the reader until the gates open. ; online – complete the standard (adult) MyWay application or student MyWay application (allow up to 7 days for postage; postage charges apply). The scanner has a noticeable lag on it. If you have a question about Railpass please contact Merseyrail for help. Walrus cards are available from any PayPoint store around the region as well as at Merseytravel Travel Centres. Pay as you go. This fee is to cover the card production and distribution costs. Presumably it would be possible for them to sell a Saveaway onboard, but they really have no incentive to do so as this would undercut their own day tickets. Choose where you’ll be travelling and how many days you need. Catching the bus with the Bee Card is much easier and quicker. You can load Saveaway, Railpass and some Solo tickets onto the card and it will eventually replace the Walrus card. Walrus is definitely still a work in progress but after its introduction in 2014, the card reached a million ticket sales last February, making it the most active of its type outside the capital. Ticket vending machines are touch screen based and user-friendly, allowing a simple and fast transaction where you can purchase more than one single or daily ticket in one … When paying online it takes 1 to 2 working days for the value to be added to your card. To link a smartcard you will need to verify your email address and then enter the last 8 digits of your smartcard. If you have previously bought a ticket on the website you can simply click on the “buy again” button to speed up the process. Walrus bosses are keen to get more young people using public transport across Merseyside. i tried to change the address on my oyster card but it only takes uk addresses (used to live in london so i still have uk address but credit card is australian address) But there are still plenty of people who are unaware of what the Walrus actually is and how, where and when it can be used - so here is everything you need to know. Walrus, which has the eventual aim of replicating London’s hugely successful Oyster card, has been making steady progress ever since its arrival - although those behind it accept there is still work to be done. You can buy your Category A paper ticket on the bus. Bus & Tram Pass. You will need to enter your personal details, including your name, address and email address and you will then be asked to select a password for security. Stolen or damaged card. Can I see details of journeys that I have made? You can also use your Pop blue balance on the bus and the Shields Ferry but it works differently, see our Pop blue FAQs for details. No trains are running from the station. Please make sure that you have a valid ticket for the day and area of travel loaded on to your smartcard. I use my MetroCard or Walrus to buy Railpass tickets. If you would prefer to speak to someone about planning your journey, you can call our customer services team on 0151 330 1000. No, you can register your Walrus card online. When you subscribe we will use the information you provide to send you these newsletters. If you plan to use pay as you go, travelling with a contactless payment card is a good alternative. Cookies - we do not use cookies to store personal information about you, we only use them to improve our website for you.For more information see our Cookie & Privacy Policy page. You may also wish to give your card a user name. Simply follow the registration process and enter the last 8 digits of your Walrus smartcard number. But don’t worry, if you already have a Walrus card you can carry on using it until it expires. You should keep your email confirmation as proof of purchase to help if you have any queries. Pretty well. If you get a Walrus card you can load Merseytravel’s Saveaway tickets (one day, off peak) or Solo tickets (weekly and monthly) onto it. Your receipt should display this information, or if you have purchased online you can check this in the “My Tickets” section. Yes, if you visit the “My Smartcard” section of the website you can see a detailed summary of your tickets and the status of each ticket. Ticket Vending Machines: Passengers are able to conveniently top up their MyWay card instantly for bus, and light rail, as well as check their MyWay balance or purchase a single or daily adult or concession ticket using these machines. Simply click the “Register” button on the home page and follow the 2-step registration process. Top up your Opal card online. At the moment you have to load up your tickets at the Travel Centres or with drivers when it comes to buses. yes, my oyster card is already registered but because my credit card address and the address on my oyster card don't match, the system won't charge my card so i'm unable to top up online, which is a little annoying. Walrus process: Give money, give Walrus card, put card on scanner, wait to register ticket, print receipt for customer, give Walrus card back, give receipt. From roads and footpaths, to cycling, parking and public transport. Special celebration coming up? There will be an admin charge of £5.00 for all refunds which will be applied to your refund. You will be able to see which tickets are held on your card and when they will expire. Train - Place your card on the symbol the payment symbol at the station rail gates. You'll never have to worry about waiting in line to top-up your go card or running out of money on your card again. Routes and rail stations may also wish to give your card before you travel often buy. Smartcard number in Liverpool or emulated later just look different about planning your journey, you can also on... Showing on my recent purchase history TransLink 's electronic ticket to fast easy. 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